Customer Service Level 2

 

CS DL Booklet

This qualification covers topics fundamental to the delivery of excellent customer service. The course helps to increase awareness of understanding and meeting customers’ needs, giving a great customer experience, learning from feedback and promoting products and services. It is suitable for all sectors and can help develop the learner’s understanding of the importance of excellent customer service to both colleagues and external contacts.

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01788 892057

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Sample Pages

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Course Flyer

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FAQs

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