Employer Satisfaction Survey 2015-16

by | Aug 4, 2016 | TQ News

Employer Satisfaction Survey Result Summary 2015/16

In order for TQ Workforce Development to continually review and improve our service to our Employer Partners an annual Employer Satisfaction Survey is carried out from those employers who have received training within the last year.  The survey captures our employers’ perceptions of the quality of training we provide and our responsiveness to their needs.

Below is a summary of our results which show the percentage of employers which graded us between 8-10 (very good).

Employer Satisfaction Survey Result Summary 2015/16

Performance Summary

  • Training Provider Overall 74%
  • Overall quality of training 74%
  • Ability to influence structure 69%
  • Liklihood to recommend TQ 80%

Employer Satisfaction Survey Result Summary 2015/16

Detailed Ratings

  • Delivering training that reflects up-to-date practices in your industry sector 64%
  • The professionalism of TQ staff delivering training and/or assessment 78%
  • The overall efficiency in dealing with you 72%
  • Communicating clearly with you throughout the process 72%
  • Offering training and/or assessment in a flexible way to meet your needs 74%
  • Understanding your organisations training needs 68%

To find out more about how we can help your business with training and development please contact the Business Development Team on 01788 892058 or email employers@tqtraining.co.uk.