Team Leading
NVQ level 2
The Level 2 Qualification is for those who are working as a Team Leader across a wide area of occupational sectors. The employee must demonstrate a sufficient level of competence to complete 4 mandatory units plus 2 optional units. The units include health and safety in the workplace plus the ability to manage your own resources and work effectively with customers.
There are no formal entry requirements but candidates must be working in the appropriate environment.
Mandatory
- Manage your own resources
- Provide leadership for your team
- Develop productive working relationships with colleagues
- Ensure you own actions reduce risks to Health and Safety
Optional
- Encourage innovation in your team
- Allocate and check work in your team
- Provide learning opportunities for your colleagues
- Resolve customer service problems
- Support customer service improvements
awarded by: 
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FAQ
What is a NVQ?
A NVQ is a National Vocational Qualification, like a GCSE, and is therefore valuable and means something. The achievement of a NVQ means that the employee is competent to perform the job to a benchmark standard set by the relevant Sector Skills Council.
Where would the assessment take place?
It would be carried out in the workplace and fits in with everyday work demands and responsibilities.
How long will it take?
As little as 12 weeks, or as long as required. As a guide, a standard NVQ Level 2 qualification would not normally take more than 6 months. To gain the NVQ, the Learner needs to show that they are working to the required standards consistently over a period of time.
How is the NVQ achieved?
NVQs are obtained through building a portfolio of evidence. Evidence can comprise of emails, delivery paperwork, photographs, video recordings, audio recordings, guided discussions, statements from line managers etc, and observations by the Assessor.
Who will carry out the Assessment?
The Assessor assigned will be Sector Competent. That is to say, they have extensive, proven experience in actually doing the jobs they are assessing and have not obtained their knowledge solely from a text book. The Assessor is there to assist, advise and guide the Learner through all aspects of the NVQ process. The Assessor reviews the evidence presented, measures the evidence against the standards, and provides regular feedback.
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