Business Administration NVQs
NVQ level 2,3
This qualification is for anyone who works in an Administration environment. The Learner must show a sufficient level of competence to complete two mandatory and three optional units.
There are no formal entry requirements but candidates must be in the appropriate working environment.
Mandatory
- Carry out your responsibilities at work
- Work within your business environment
Optional
- Ensure your actions reduce risks to health and safety
- Organise business travel and accommodation
- Process customers financial information
- Operate credit control procedures
- Research and report information
- Use IT systems
- Word processing software
- Database software
- Specialist or bespoke software
- Operate office equipment
- Prepare text from shorthand
- Prepare text from recorded audio instructions
- Calculate critical dates for sentences
- Make administrative arrangements for the appearance of individuals at court
- Make administrative arrangements for the movement of individuals outside the custodial establishment
- Administer documentation for the appeals process
- Administer personal money for individuals in custody
- Prepare documentation to help authorities decide the conditions on which to release individuals from custody
- Make administrative arrangements for the release of individuals from custody
- Contribute to maintaining security and protecting individuals rights in the custodial environment
- Manage customer relations
- Manage diary systems
- Deal with visitors
- Store, retrieve and archive information
- Organise and support meetings
- Use IT to exchange information
- Spreadsheet software
- Presentation software
- Use a telephone system
- Prepare text from notes
- Produce documents
- Work effectively with other people
awarded by: 
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FAQ
What is a NVQ?
A NVQ is a National Vocational Qualification, like a GCSE, and is therefore valuable and means something. The achievement of a NVQ means that the employee is competent to perform the job to a benchmark standard set by the relevant Sector Skills Council.
Where would the assessment take place?
It would be carried out in the workplace and fits in with everyday work demands and responsibilities.
How long will it take?
As little as 12 weeks, or as long as required. As a guide, a standard NVQ Level 2 qualification would not normally take more than 6 months. To gain the NVQ, the Learner needs to show that they are working to the required standards consistently over a period of time.
How is the NVQ achieved?
NVQs are obtained through building a portfolio of evidence. Evidence can comprise of emails, delivery paperwork, photographs, video recordings, audio recordings, guided discussions, statements from line managers etc, and observations by the Assessor.
Who will carry out the Assessment?
The Assessor assigned will be Sector Competent. That is to say, they have extensive, proven experience in actually doing the jobs they are assessing and have not obtained their knowledge solely from a text book. The Assessor is there to assist, advise and guide the Learner through all aspects of the NVQ process. The Assessor reviews the evidence presented, measures the evidence against the standards, and provides regular feedback.
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